Frequently asked questions
Do you offer worldwide shipping?
Yes, we ship to most countries worldwide.
How long does shipping take?
Standard international shipping typically takes 14–20 business days. Express shipping typically takes 7–10 business days. Delivery times may vary depending on the destination, customs clearance, and courier operations.
Do you offer exchanges?
We do not offer direct exchanges. If you would like a different item, you may request a return for your original purchase, if eligible, and place a new order after the return is approved.
What payment methods do you accept?
We accept major credit and debit cards, PayPal, and other secure payment methods available at checkout.
Can I modify or cancel my order?
Orders can only be modified or canceled before they are processed. Please contact us as soon as possible after placing your order.
Is my payment information secure?
Yes. All transactions are processed through secure, encrypted payment gateways to protect your information.
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Standard international shipping is free. Express shipping is available for an additional $50 USD.