Terms of service

OVERVIEW

Welcome to ARVLUX Fine Jewelry. Throughout this website, the terms "we," "us," and "our" refer to ARVLUX. By accessing our website, browsing our collections, or purchasing our products, you agree to be bound by these Terms & Conditions, along with our Privacy Policy, Refund Policy, and any other policies published on our website.

If you do not agree with these Terms, please do not use our website or services.

1. Eligibility & Account

  • You must be at least 18 years of age to place an order.

  • You agree to provide accurate, complete, and current information when making a purchase.

  • You are responsible for maintaining the confidentiality of your account information and password.

2. Products

  • ARVLUX offers fine jewelry, including gold, diamond, silver, and gemstone jewelry.

  • Product images are for reference purposes only. Actual colors and appearance may vary slightly due to screen settings and natural characteristics of gemstones.

  • We reserve the right to modify, discontinue, or limit the availability of any product without prior notice.

  • Due to the natural characteristics of precious metals and gemstones, slight variations in color, clarity, size, and finish may occur.

3. Orders & Payments

  • All orders are subject to acceptance and availability.

  • Orders are confirmed only after successful payment and order verification.

  • We reserve the right to refuse or cancel any order due to pricing errors, stock unavailability, or suspected fraudulent activity.

  • All prices displayed on the website are subject to change without prior notice.

4. Pricing & Billing

  • Customers agree to provide valid billing and payment information.

  • Any applicable taxes, duties, shipping charges, or government levies may be charged separately where applicable.

  • ARVLUX reserves the right to correct pricing errors at any time.

  • Prices are displayed in the currency selected on the website at checkout.

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary depending on product availability and shipping location.

  • We are not responsible for delays caused by courier partners, customs, natural events, or circumstances beyond our control.

  • Ownership and risk of loss pass to the customer upon successful delivery.

  • ARVLUX is not responsible for delays caused by incorrect shipping information provided by the customer.

6. Returns & Refunds

  • Returns, exchanges, and refunds are governed by our Refund & Return Policy.

  • Customized, engraved, or personalized jewelry items are non-refundable unless received damaged or defective.

7. Intellectual Property

All content on this website, including logos, product images, designs, graphics, text, and branding, is the property of ARVLUX Fine Jewelry and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

The ARVLUX name, logo, and brand identity are trademarks or proprietary assets of ARVLUX.

8. Third-Party Services & Links

Our website may contain links to third-party websites or services. ARVLUX is not responsible for the content, policies, or practices of any third-party websites.

Any use of third-party services is at your own risk.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Upload malicious software or harmful content.

  • Attempt unauthorized access to our systems.

  • Copy, scrape, or misuse website content.

  • Engage in fraudulent activities.

Violation of these terms may result in suspension or termination of access to our services.

10. Force Majeure

ARVLUX shall not be liable for delays or failure to perform due to events beyond our reasonable control, including natural disasters, pandemics, government actions, labor disputes, transportation disruptions, or internet outages.

11. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis.

While we strive for accuracy, we do not guarantee that the website will always be error-free, uninterrupted, secure, or completely accurate.

12. Limitation of Liability

To the maximum extent permitted by law, ARVLUX shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our liability shall be limited to the amount paid by the customer for the purchased product.

13. Privacy

Any personal information collected through our website is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

14. Changes to Terms

ARVLUX reserves the right to modify these Terms & Conditions at any time.

Any updates will be posted on this page, and continued use of the website constitutes acceptance of the revised Terms.

15. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat, India.

16. Contact Information

For questions regarding these Terms & Conditions, please contact us:

ARVLUX Fine Jewelry

Email: support@arvlux.com

Address: 30 N Gould St Ste R
Sheridan, WY 82801